Our 1-Year Promise
Because motherhood is unpredictable enough — your baby’s pajamas shouldn’t be.
At Raising Mama, we believe quality should match the care you give. That’s why every sleeper and pajama set comes with our 1-Year Promise — a commitment to replace or refund items that don’t hold up the way they should.
What’s Covered
We stand behind our products through all the real-life moments — the spit-ups, blowouts, contact naps, and midnight feeds.
If you notice any of the following within one year of purchase, we’ll make it right:
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🧵 Holes or tears that occur outside of normal wear
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🔒 Zipper malfunctions
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🌿 Excessive pilling or fabric deterioration
Just reach out to us with your order number and a few clear photos — our team will take care of the rest.
What’s Not Covered
Our pajamas are soft, not invincible. The 1-Year Promise doesn’t apply to:
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Normal wear and tear from regular use or washing
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Damage from improper care (see wash instructions)
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Accidents, stains, or alterations
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Secondhand or gifted items not purchased through Raising Mama directly
How It Works
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Contact us: Email support@raisingmama.com with your order number and photos.
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Review: Our team will assess if the issue qualifies under our promise.
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Resolution: If approved, you’ll receive a replacement or store credit — whichever you prefer.
We’re moms too, so we approach every claim with compassion and common sense. Our goal isn’t to make you jump through hoops — it’s to make sure you feel supported, seen, and taken care of.
The Fine Print (Because Legal Stuff Matters)
Our 1-Year Promise covers manufacturing and material defects only and applies to items purchased directly from Raising Mama or our authorized retailers. Raising Mama reserves the right to determine if an item qualifies for replacement or refund based on provided documentation and product condition. Replacements are subject to stock availability and may be offered in an equivalent style or color.